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IVF & Fertility Marketing — Puerto Vallarta, Mexico

How LIV Fertility Center Grew Qualified Leads by 243% and Sustains 8.2x ROAS Across a 2+ Year Partnership

A strategic overhaul of Google Ads, the launch of Meta advertising from scratch, and a full SEO recovery has grown LIV Fertility Center from 35 to 120 qualified leads per month — with ad spend scaled to $12,000/month and cost per lead cut from $285 to $118 on Google.

8.2x
ROAS
Sustained across Google Ads & Meta
$285→$118
Cost Per Lead
Google Ads cost per patient inquiry
35→120
Monthly Leads
243% growth, active 2+ year partnership
$12K
Monthly Ad Spend
$10K Google + $2K Meta
Client
LIV Fertility Center
Location
Puerto Vallarta, Mexico
Specialty
IVF, MicroSort, Egg Donation
Target Market
US & Canadian Women, 30–45
Practice Type
Single-Location Clinic
Services Delivered
Google Ads, Meta Ads, SEO
Engagement Length
2+ Years (Active & Growing)
Monthly Ad Spend
$12,000 ($10K Google + $2K Meta)

The Only MicroSort License in Mexico — With Marketing That Wasn’t Showing It

LIV Fertility Center (ivfvallarta.com) is a premier IVF clinic in Puerto Vallarta, Mexico, serving primarily American and Canadian patients seeking high-quality fertility treatment at a fraction of US costs. Their ideal patient is a woman aged 30–45, based in the US or Canada, who has either experienced prior failed IVF cycles or is exploring more accessible fertility care abroad.

What makes LIV uniquely positioned in the market is their MicroSort license — the only one in Mexico. MicroSort is a sperm-sorting technology used for family balancing and gender selection, a highly sought-after procedure with a specific, motivated patient base. This competitive differentiator was almost entirely invisible in their marketing when we took over.

An Offshore Agency, No Attribution, and 450 Pages Penalized by Google

When Tandem Medical Marketing took over the account, LIV was working with an offshore agency that had built a sprawling, unfocused Google Ads account with virtually no Meta advertising presence. The account had fundamental structural problems across every layer.

Campaigns were structured around broad-match keywords with no negative keyword management, sending traffic to the clinic’s homepage rather than dedicated conversion pages. Conversion tracking was either missing or misconfigured — making it impossible to determine which campaigns were actually producing patient inquiries.

On the SEO side, LIV had over 450 pages that lost visibility following Google’s November–December 2024 core algorithm updates. Thin content, duplicate pages, and poor internal linking structure had made the site vulnerable. There was no structured content strategy, no blog calendar, and no pages built specifically to capture paid traffic.

No conversion tracking or attribution — impossible to measure ROI from any channel
Broad, unfocused campaign structure bleeding budget on irrelevant search terms
454 pages lost search visibility after Google’s late-2024 core algorithm updates
Zero Meta/social advertising presence despite a highly visual, emotionally resonant service
No dedicated landing pages for paid traffic — all clicks landing on the homepage
MicroSort competitive advantage completely absent from paid and organic strategy

A Full-Channel Rebuild — Google, Meta, SEO, and Attribution

Google Ads Account Overhaul

We rebuilt the Google Ads account from the ground up. Campaigns were restructured around high-intent keyword themes: IVF in Mexico, fertility treatment Puerto Vallarta, affordable IVF abroad, and MicroSort gender selection. We implemented a robust negative keyword strategy — including an automated Google Ads Script that continuously adds search terms containing blocked words (competitor city names, irrelevant terms) as exact-match negatives via a shared list that applies across all campaigns. Every campaign was routed to a purpose-built landing page. Google Ads spend has since scaled from $4,500 to $10,000/month as results compounded and the clinic invested further in the channel.

Meta Advertising Launch

We launched LIV’s first structured Meta advertising program, built around empathetic video creative featuring patient testimonials and clinic walkthroughs. The campaigns target US women aged 30–45 with interests aligned to fertility treatment, prior failed IVF cycles, and medical tourism. Ad copy is crafted in an empathetic, clinical tone — no emojis, no sensationalism — resonating with the emotional weight of the patient journey. Meta runs at $2,000/month as an additive channel to Google, generating incremental leads at a lower CPL.

SEO Recovery & Content Strategy

We conducted a comprehensive technical and content SEO audit attributing the organic traffic decline to Google’s algorithm updates rather than the site’s earlier URL restructure — a key diagnostic distinction that shaped the recovery strategy. We developed a targeted content plan including a cornerstone “IVF Cost in Mexico” landing page, treatment-specific hub pages, and a blog content calendar targeting long-tail informational queries. Technical fixes included consolidating thin content, correcting canonical tags, and rebuilding internal linking structure. Organic keywords ranking in the top 20 grew from 89 to 340+.

Conversion Tracking & Attribution

We implemented full conversion tracking across Google Ads and Meta, including phone call tracking with duration thresholds, form submission events, and WhatsApp click-to-chat tracking — a critical channel for international patients researching fertility treatment abroad. GA4 was configured with proper UTM tagging and cross-domain tracking between the main site and dedicated landing pages. For the first time, the clinic could see exactly which campaigns, keywords, and ads were producing real patient inquiries.

Performance — Then and Now

This is an active, ongoing engagement. The numbers below reflect where the account stood when we inherited it, and where it stands today after 2+ years of continuous optimization and growth.

MetricAt Engagement StartCurrent
Cost Per Lead (Google Ads)$285$118
Cost Per Lead (Meta)N/A — no campaigns$74
Monthly Lead Volume35 leads/month120 leads/month
Google Ads ROASUnmeasurable8.2x
Google Ads Monthly Spend$4,500$10,000
Meta Monthly Spend$0$2,000
Organic Traffic (Monthly)3,200 sessions7,800 sessions
Organic Keywords (Top 20)89 keywords340+ keywords
Engagement DurationMonth 02+ Years & Active

Beyond the Core Metrics

Lead quality improved substantially — clinic reported a 40% reduction in unqualified inquiries after landing page and targeting refinements
MicroSort campaign became the highest-converting ad group, leveraging LIV’s exclusive Mexico license — a differentiator that was invisible in the account before
WhatsApp inquiries grew 5x after implementing click-to-chat tracking and optimizing mobile landing pages for international patients
Canadian market expanded with dedicated campaigns — now accounting for 18% of total patient inquiries, up from near-zero
2+ year active partnership — ad spend has scaled 2.7x as compounding results have justified continued investment in the channel

Current Performance

8.2x
Return on ad spend
$285→$118
Google Ads CPL
$74
Meta CPL
35→120/mo
Monthly leads
$12K/mo
Total ad spend (Google + Meta)
2+ yrs
Active partnership duration

Before Tandem, we were spending money on ads and hoping for the best. Now we know exactly where every patient inquiry comes from, our leads are more qualified, and our team can focus on patients instead of worrying about marketing. The level of detail and strategic thinking is unlike anything we’ve experienced with previous agencies.

Medical Director — LIV Fertility Center

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